How to Build a Culture of Experimentation: Practical Ideas for Creating Low-risk Innovation Cycles

How to Build a Culture of Experimentation: Practical Ideas for Creating Low-risk Innovation Cycles

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By Patrice Gamble
April 23, 2026

The brands winning in 2026 aren’t the ones with the biggest budgets or the boldest bets  they are the ones who’ve mastered the art of purposeful experimentation. Technology is expanding the boundaries of what’s possible in marketing faster than most teams can operationalize it, and the brands thriving are those who’ve stopped waiting for certainty before they act.  

Building a culture of experimentation isn’t about throwing ideas at the wall. It’s about creating conditions where smart, low-risk innovation becomes a repeatable discipline, built into how teams work every day. And, in a marketing environment that never stops evolving, that matters more than ever. 

 

Inside the Experimentation Mindset 

Real innovation requires teams to challenge ‘seemingly known’ assumptions, share what isn’t working, and keep going anyway. We tapped leaders from across Mod Op to find out how they’re fostering that mindset and the results they’re already seeing. 

 

What does a culture of experimentation actually look like day to day?  

According to Mod Op’s Chief Technology Officer, Tessa Burg, for many marketing teams, experimentation is already happening, though it isn’t always recognized as such. Testing headlines in paid search, rotating creative variations, trying new CTAs in emails or on landing pages: that’s all experimentation in real time. The key is making it intentional. “The most effective approach is to meet teams where they are,” says Tessa. “Point to areas where the call for innovation is already being answered and say, ‘Look, you’re already doing it. Now let’s apply that same thinking more intentionally.’ From there, it’s about layering in structure gradually: encouraging early bets, building toward measurable hypotheses, and scaling what works.” 

For Co-Chief Creative Officer, Steve O’Connell, the most active experimentation ground right now is AI workflows. “With new technologies and platforms being released every day, teams are constantly trying new tools out, both as a collective creative department and also individually, on their own time. This results in a lot of conversations of people sharing how they found a way to make their lives easier.” 

 

Where do you see the most opportunity for marketing teams to test and innovate in 2026?  

When it comes to where the most room for innovation exists, Steve sees pitches as an underrated experimentation runway. “The goal of a pitch is usually to show off how you think and the ideal way a partnership would unfold, so it naturally offers space for teams to think about what could be, as opposed to how things have to be based on the pressures of day to day.” 

Patty Parobek, SVP of Artificial Intelligence Transformation, however, naturally points to AI: specifically, AI-driven personalization, generative engine optimization (GEO), and agentic AI across content creation, creative production, and ad management, with built-in human oversight. Emerging paid channel tactics, like advertising within AI platforms, are also worth watching. But she flags something less obvious: the client relationship itself. “A major unlock is identifying and prioritizing customer segments or clients who are themselves bold and ambitious. Partners who are genuinely ready to experiment alongside you will accelerate what’s possible far more than any internal initiative alone.” 

Marketing teams need to rethink promotion as part of the marketing mix. Sasha Dookhoo, VP of PR, believes they need to stop treating promotion and PR as a megaphone and start using it as an active testing ground for brand relevance and trust. “The biggest opportunity for marketers is in AI discoverability, because if your brand is not showing up in LLM answers, you are disappearing before the click even happens.” Marketing teams also need to better utilize their executive bench. “By turning executive voices into a performance channel, brands can drive credibility and build the pipeline.” Right now, leadership content has become very one dimensional, being pushed out in long-form content and social promotion; as such, a multi-pronged approach is critical. “Thought leaders need to be leading relevant conversations and driving collective industry knowledge. The winners in 2026 will be the brands that test faster and build authority across every single touchpoint of their target audiences.” 

 

What’s the biggest obstacle holding teams back from embracing experimentation? 

“Ask any practitioner what’s standing between their team and more experimentation, and the answer is almost always the same. It’s time,” says Patty. “Teams rarely lack curiosity or willingness; they lack the bandwidth to prioritize learning alongside everything else on their plates.” Her prescription: leaders must model it visibly by engaging with new ideas, carving out resources, and setting concrete starting goals that don’t feel overwhelming, like committing to one new experiment per month and sharing findings back with the team. “Significant cultural change doesn’t happen without that visible, sustained leadership commitment behind it.” 

Steve agrees. “Most days and weeks, teams are trying to hit deadlines and get deliverables out the door. But AI is beginning to shift that dynamic. As AI tools shave time off routine tasks, teams are starting to reclaim the bandwidth to explore and staying ahead depends on it.” 

 

Start Small, Stay Consistent 

The possibility mindset isn’t wishful thinking  it’s a practice. In a landscape where technology is rewriting the rules of what marketing can do, the agencies that will define the next era are the ones building the muscle to try, learn and adapt faster than the competition. A culture of experimentation isn’t a departure from rigor; it’s rigor applied to the unknown. Start where you are, test something small, and let the learning compound. That’s how the possibility becomes strategy. 

 

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About the author Patrice Gamble

Known as a supportive and results-driven PR leader, Patrice brings experience in consumer and B2B technology, including work with brands in the advertising, media, and marketing industries to her role as PR Director. Prior to joining Mod Op, Patrice worked at Kite Hill PR where she led teams in securing placements in top-tier publications like AdAge, Business Insider, Popular Science, VentureBeat, and The Wall Street Journal. 

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