How We Do

Eric is CEO of Mod Op, a full-service digital marketing agency that combines senior-led talent with AI-enabled tools to deliver smarter outcomes with fewer resources. Through strategic acquisitions, he’s positioned the company as a future-forward platform agency offering integrated, end-to-end capabilities. This growth trajectory earned Mod Op recognition on the 2025 Inc. 5000 list of America’s fastest-growing companies, placing it among the fastest-growing U.S. agencies.

An independent agency thought leader, Eric regularly shares insights on the evolving brand–agency landscape through industry media and speaking. He has appeared on The Digital Fix Podcast (2026) and the Leader Generation Podcast (2025), will be a featured speaker at the 4A’s Decisions event in Boston (2026), and is the author of Getting Digital Done, a practical guide for executives navigating digital transformation. He holds an MBA in Finance and Entrepreneurial Studies from NYU and a BS in Business Administration from Bryant University.

Tessa has led both technology and marketing teams for 15+ years. She initiated and now leads Mod Op’s AI/ML Pilot Team, AI Council and Innovation Pipeline. Tessa started her career in IT and development before following her love for data and strategy into digital marketing. She has held roles on both the consulting and client sides of the business for domestic and international brands, including American Greetings, Amazon, Nestlé, Anlene, Moen and many more.

As Mod Op’s Chief Financial Officer, Loren Kronemeyer oversees all financial activities of the agency, with a focus on building the finance infrastructure and operational discipline to support Mod Op’s continued growth.

Loren brings more than twenty years of financial leadership across private equity-backed services companies, with a track record spanning CFO roles, post-acquisition integration, and performance improvement engagements across healthcare and marketing services.

Aaron has led campaigns and brand projects for clients such as Nike, Ubisoft, Fender, EA SPORTS, Warner Bros Interactive Entertainment, 2K Games, Reddit, LEGO and many others. In his diverse role, Aaron has also leads new business projects, provides creative leadership and manages comprehensive campaigns across digital, social, TV and outdoor channels.

Prior to founding Mod Op, Aaron spent 10+ years managing marketing for the gaming, sports and entertainment industries where he applied his knowledge of innovative technology and immersive experiences to every integrated campaign.

The founder of Red Tettemer O’Connell + Partners, acquired by Mod Op, Steve touches virtually everything that goes out of the agency door from a creative and strategic perspective. He believes people are smart and advertising should be too, and that the only real martini is made with gin. Someday … long after his teenagers aren’t teenagers anymore, he’ll settle down and start painting again, which is what his dad says he should have done all along

Steve stalks the halls of our creative department and shepherds ideas to greatness over a bar he keeps at an unconscionably high level. In a prior life, at Crispin Porter + Bogusky, Steve crafted campaigns for the likes of MINI, IKEA, Virgin Atlantic, Schwinn and truth, to name a few. He also founded an agency, STICK and MOVE. And has won enough Clios, Pencils and Lions to require their own bookcase. Oh, he also just started learning how to play the guitar. Sort of.

Prior to launching Mod Op in 2011, with a vision 
for bridging brand strategy with digital execution, Miles was a founding partner at both BIGSMACKtv and Concrete Pictures where he devised campaigns for high-profile entertainment industry clients like ESPN, CBS SPORTS, HBO, Discovery Communications, DIRECTV, and Comcast. Other career highlights include founding an original “ambient art” channel (moov) during the heady days of early HD, and contributing to “the future of advertising” for the Steven Spielberg film Minority Report, helping to craft the vision for how such brands as Lexus, American Express, Reebok and Pepsi would appear in the year 2054 (making a cameo appearance in one of them as Guinness Man)…

As an experienced operations leader with over 20 years of success, Stuart can captain any ship. From start-up to heavyweight, Stuart has helped agencies and organizations pave their path to greatness. His expertise has been instrumental in driving growth and fame for renowned clients such as Johnson & Johnson, Oreo, Coca-Cola, American Express, Novartis, Diageo, eBay, GlaxoSmithKline, Time Warner, and Marvel, among others. And somehow, he still finds a way to drop a joke and take life one day at a time. As long as it fits the brief.

As Mod Op’s Chief People Officer, Jean oversees global HR strategies that drive company performance and goals. She is laser-focused on the continuous, scalable development of Mod Op’s talent acquisition, employee engagement, and organizational growth efforts. Jean plays a critical role in shaping Mod Op’s company culture by leading seamless acquisition integrations, cultivating a collaborative work environment, and ensuring efficient operations. Jean draws on her previous experience in HR, business management, and operations in academic, corporate, and creative organizations as well as start-ups and non-profits. She has a BA in Psychology from the University of Colorado at Boulder, and an MPA in Management and Policy from the NYU Wagner School. She lives with her family in New York’s Hudson Valley.

As Chief Strategy Officer at Mod Op Jonathan leads our strategic client engagements leveraging his decades of experience driving companywide transformations at several global brand name organizations. His unique blend of modern platform business model, data strategy, platform architecture, and software engineering experience makes him the ideal partner for CEOs, Boards and other senior client stakeholders needing to deliver growth in a world of data and AI driven business disruptions. Before joining Mod Op Strategic Consulting, Jonathan held the positions of Chief Technology Officer at The New York Times and Warner Group Music preceded by a sixteen-year executive career with Microsoft.

After managing the Pacific Bell account, while at creative powerhouse Goodby, Silverstein & Partners in San Francisco, Carla joined RTO+P (acquired by Mod Op) to handle the Comcast account, where she guided brand efforts, new product launches and all communications around their acquisition of AT&T. These days, Carla oversees agency operations and account management. She also readily admits to having a potty mouth, and has an ongoing love affair with a 4 lb. revolutionary named Gnitt.

Hannah leads Audience Growth & Performance at Mod Op, with nearly 20 years of agency experience in paid media strategy, demand generation, and channel marketing. She has an eye for detail and loves digging in until she knows how everything works, because the more she understands a client’s goals, their audiences, and where paid fits in the bigger marketing mix, the smarter the strategy gets. Hannah has led global paid media programs and multi-region teams for B2B and B2C brands like Texas Instruments, Amazon, and ExxonMobil. Outside of work, you’ll find her in the garden or acting as a taxi driver for her kids’ activities.

With deep expertise in business and tech media relations, Chris counsels clients at a high level while maintaining hands-on involvement in media relations and content strategy. He has developed and run highly successful programs for leading B2B and tech brands, from Verizon Media/Yahoo and DoubleVerify to Signal AI, IDG (now Foundry) and WeTransfer.

With more than 25 years of experience, Len helps companies strategically use data and technology to innovate, grow, launch new products, stay competitive, and future-proof their businesses against the risks of digital disruption. Keen to find new opportunities for growth, Len enjoys addressing even the most complex business challenges. Before joining Mod Op Strategic Consulting in 2015, Len was the VP and Head of Business Development & Channel Sales at Yodle, a provider of SaaS platform-based customer acquisition and CRM solutions. Before that he was VP, Head of Directory Products & Customer Experience at LexisNexis and Vice President of eBusiness Development at The McGraw-Hill Companies.

A seasoned marketing executive with over 25 years of advertising and marketing expertise, Laura Stevenson helps clients create innovative, high-impact, and results-driven journey and ABM/ABX demand generation strategies, including adeptly mapping content to align with sales funnels and customer stages. She has previously held corporate roles at Verizon and collaborated with a diverse set of companies such as Nissan, BlueJeans by Verizon, Alkami, and SAP. She excels in leveraging the latest tools, technologies, and industry best practices, ensuring next-level marketing effectiveness.

Derick is passionate about the creation and execution of customer-centric business strategy using technology and process as enablers. He has 25+ years of experience in the industry, most recently working as Chief Technology Officer at Trintech Inc. before joining Mod Op Strategic Consulting. Derick has also been VP of Engineering & Information Security at Digital Insight, as well as VP of Engineering and Product Management at NCR. Derick was the founder of a successful startup called Synthesis and worked at The Microsoft Corporation for over a decade. 

Liz is an experiential leader with 20+ years guiding brands from strategy through execution across design, production, and integrated program delivery. A core focus of her work is interactive experiential technology — the purposeful integration of digital tools and emerging tech to elevate attendee experience, improve accessibility, and extend value beyond the moment. She ensures technology choices serve the story, the audience, and measurable outcomes — without adding friction. 

Susan is EVP, Head of Client Partnerships at Mod Op. Classically trained at Ogilvy and Leo Burnett, she spent 12 years across London, New York, LA, and Korea launching products like the Motorola Razr and building global Samsung campaigns. At RTO+P, she led work for Stanley Black & Decker, FOX Networks, and others before earning a role as Associate Partner. Today she leads Mod Op’s Client Partnerships group, weaving human creativity and data intelligence into every client engagement. 

Adam came to Mod Op by way of Cornell, Penn Law, a couple of large New York law firms and a detour through PUMA. Roundabout path to an ad agency. But it turns out the job is the same— get smart people excited about something they haven’t decided to care about yet. As EVP of Commercial Strategy & Business Affairs, he’s been connecting new relationships, protecting old ones and building the infrastructure that makes the work possible— for over 13 years now. When he’s not here, he’s somewhere in Philly chasing pre-war baseball cards and vintage sneakers, convinced the next one is the one.