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The Challenge

A leading industrial equipment leasing company needed to replatform from a decades-old bespoke operating system to a modern data solution. It required an approach to support its immediate needs as well as its growth and ambition into the future.

The Insight

Mod Op conducted deep stakeholder engagements and critical strategy work which led to an important discovery. We identified that customer and partner self-service across the entire product lifecycle offered the most significant opportunity.

The Solution

Mod Op provided a detailed analysis of the technology investment required to build a new, industry-leading platform that could best support the business now and for the next twenty years.

The Work

After challenges with an existing implementation partner, the company ultimately asked Mod Op to take over. We created a new data platform, built the self-service tools and managed the entire transformation to deliver exactly what we promised.