Jenelle Maddox

Jenelle Maddox is Vice President of Client Success at Mod Op, with more than 15 years of experience leading teams and advising global enterprise clients. She brings executive leadership and marketing strategy expertise to help organizations navigate digital transformation and drive growth, leveraging data-driven marketing, customer experience strategies and technology enablement to ensure alignment with business goals and measurable outcomes. Jenelle is recognized for developing and scaling both client and employee satisfaction by creating clarity from complexity as a servant leader and multiplier, driving cross-functional alignment to achieve collective success.